Privacy Policy
Effective Date: 01-01-2025
Real Caterer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our catering services, website, or communications.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Address
- Event details (e.g., location, date, guest count)
- Payment information
b. Non-Personal Information
- Browser type
- Device type
- IP address
- Pages visited
- Cookies and similar technologies
2. How We Use Your Information
The information we collect is used to:
- Provide and improve our catering services
- Process bookings and payments
- Respond to inquiries and customer service requests
- Customize menu recommendations based on your preferences
- Send updates, promotional materials, and offers (with your consent)
- Comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers who help us operate our business (e.g., payment processors, event staff, delivery partners)
- Legal authorities if required by law
- Third parties in the event of a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no data transmission or storage system can be guaranteed 100% secure.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request access to or correction of your personal data.
- Data Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: You can opt out of receiving promotional communications by following the instructions in our emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze website performance
- Customize content and advertisements
You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Real Caterer Email: [email protected]
Phone: +91 9153515490
Address: Berhampore, Murshidabad, W.B, Pin - 742101
By using our services, you agree to the terms of this Privacy Policy.